What we collect
We collect information about you when you book a journey or request a quote. Website usage information is collected anonymously using cookies (small files stored on your computer).
How will we use the information about you?
We collect information about you to ensure your journey can proceed as smoothly as possible. All taxi journeys are centrally managed using a secure cloud based taxi dispatch system so we can monitor the progress of a job. Drivers will be given your contact details so they can get in touch with you if they are delayed or there are any other issues.
Drivers have been instructed to delete all personal contact information from their mobile phones after the journey is completed and this information is automatically deleted from in-car systems.
We may hold personal information for the purposes of servicing regular contracts. We never share personal information about our customers with any third party other than our IT service providers.
Marketing and social media
We will occasionally send emails about our special offers and new servcies. If you book a journey by email then you can opt to receive these emails. We will also publish information on our Facebook page and other social media
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some
or all of your personal information, please email or write to us at the following address:
Dial-a-Cab Midlands Ltd
Aidens House, no 3 Bath Street,
Rugby, Warwickshire, CV21 3JF
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or
remove information you think is inaccurate or remove any personal information we hold about you at any time.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour
information. This information is used to track visitor use of the website and to compile statistical reports on
website activity without indentifying the person.
You can set your browser not to accept cookies.
V 1.2 31 May 2018